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Payment and Delivery PDF Print E-mail
Monday, 16 February 2009 20:25
Payment
Payment for orders is either required via Credit Card, Electronic Fund Transfer (EFT) or via Direct Deposit into our bank account.

All Credit Card payments shall require the signature of cardholders upon delivery or else the goods shall not be released. We shall only deliver to the card holder. All fraudulent attempts shall be handled over to our private investigating unit.

Once an order has been placed, your order shall remain on pending until stock availability has been confirmed. If the item is in stock, you may expect to receive your order within 48-72hrs.

For cancellation of orders once payment has been made a 5% handling fee will be charged upon refund.
All orders placed on weekends shall be processed the following Monday.
Office hours are 9am to 5pm weekdays.

For EFT payments, orders shall only begin processing upon receipt of payment. You may e-mail  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fax us proof of payment on 0866555711

Please use the order number generated by the system on placement of your order as the reference when making a payment via EFT.

Our banking details are as follows:
Account Name: 24audio music
Bank:              Standard Bank
Acc:               331594129
Branch Code:   052852
Account Type: Cheque/Current



Delivery
delivery is charged according to weight and dimensions of the product (Only available in South Africa)
You are welcome to collect your order from us, we are based in CBD Cape Town

If the item ordered is in on hand, the item shall be dispatched same day. If the item is available with supplier, normal dispatch time is 24hrs from order confirmation.
Delivery is done through Dawn wing couriers http://www.dawnwing.co.za/ . All deliveries are done door-to-door only unless prior arrangement has been made. If you require a Post Office/PO Box delivery, please contact us.

Once your item has been dispatched from our premises, it shall be track-able within 12hrs. Your item can be tracked through every stage up until delivery. Your item may be tracked on http://www.dawnwing.co.za/dw/view/dw/en/page1 or telephonically on 0861 223 224
Items are delivered in most Main & Regional areas overnight, rural and outlying areas make take an additional 48hrs before delivery as some areas are serviced every 2nd day as opposed to daily.

Please contact us via e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it for any further information.
 

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